Loretta is my go-to Cherry Girl. She is the matriarch at
Hyline Orchard and Farm Market in Fish Creek, Wisconsin. Established in 1958,
Hyline boasts (rightfully so) all things cherry and then some.
Loretta and I became acquainted by telephone in 1984 when I started
ordering Wisconsin cherries for the restaurant. We served them at breakfast on
top of steaming bowls of oatmeal (healthy) alongside small pitchers of heavy
cream (not) and pure maple syrup (delicious).
We also tucked them inside pie crusts and under blankets of cobbler
biscuits.
I can’t do the math (obviously) but over the ten years we
were in business, we ordered more than our fair share of cherries from Hyline. Unearthing the phone number recently, I was
fairly certain the line would be either disconnected or answered by a computer
generated voice. I nearly dropped the phone when the voice on the other end of
the line was unmistakably Loretta’s.
Loretta’s voice is equal parts grandmotherly warmth and no
nonsense shipping department efficiency. “When do ya need 'em?” she would ask. I
envisioned her on a single line Bell telephone armed with a three part order
form, carbon paper separating the invoice from the packing slip. Out of
courtesy she would ask my delivery preference but clearly Loretta was running
the cherry show. Depending on the weather and the time of day, she would reply,
“I’ll get 'em right out” ensuring delivery within 3 days. If it was
particularly warm or nearing the weekend, she would most likely postpone things
a bit.
Cherries arrived in plastic tubs, methodically wrapped in the
‘Advocate’ newspaper then slid into large plastic bags and knotted most
efficiently. I suspect Loretta had instructed the shipping department in the
tying of those knots. They were nearly impossible to undo but well worth the struggle.
The rewards were two-fold; the Door County Advocate from Sturgeon Bay,
Wisconsin was newsworthy, printing articles about folks vastly different from those
featured in the Philadelphia Inquirer. Perusing the obituaries, I realized many
of the deceased had lived to be nearly 100 years old or better. Decades of
consuming local cherries probably contributed to the hardiness of folks living
in that beautiful stretch of Wisconsin. Finally the tub itself- the outside
emblazoned with a label boasting all the particulars:
and inside, burgundy cherries both sweet and tart, still
frozen, the layer of ice crystals at the top forming the very best cherry
slurpee ever.
Loretta recalled shipping cherries to the restaurant in Chestnut
Hill. “You were just outside Philadelphia. That was a few years ago…” She
continued, “You know, I have to credit my grandkids for putting us on the
Internet.” Could it be? Quickly Googling Hyline Orchards and sure enough, there
they were complete with color photos and an exhaustive list of their product line. The ordering
process however, was the same. “When do ya need ‘em?” Loretta asked. Sooner
than later I explained. “I’ll get 'em right out.” Time warp. I asked her if
everything was computerized. “Oh no, I don’t use that. If I need something from
the computer, I go and get my grandkids.” We talked pies, prices. She wondered
what pies went for down in “the city” and when I told her, silence. Then, “Oh
no, I don’t charge that much for a pie.” I suggested she could probably raise
her pie prices just the slightest without meeting much resistance. Down here,
pie is the new cupcake. Again silence. I suggested that up there, pie is still pie. She laughed. “Yes it is."
Three days later, the cherries arrived. Packaging was
exactly the same, plastic tubs wrapped in the Door County Advocate, slid into
plastic bags, tied with that inimitable knot. I looked at the order
form/packing slip. Same handwriting, blue ink pen on white note pad, carbon
copy in yellow. Loretta, steadfast at the helm of Hyline Orchard where cherries
remain delicious and pie is still pie. Thank goodness.
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